Spring is a special time when we dedicate a week to show appreciation to and celebrate the amazing people who make NALS communities such a wonderful place to live – our incredible leasing agents, assistant managers, and office staff! These dedicated team members are the welcoming faces you see first, the helping hands behind the scenes, and the friendly voice at the other end of the phone. They are, quite simply, the heartbeat of our communities!
From the very first click of a prospective resident's online search, our leasing teams are there to support future residents every step of the way. They transform prospects into real-life happy residents, greeting them with open arms and big smiles during move-in day.
However, their dedication doesn't stop there. Once residents call NALS home, our leasing agents and assistant managers become their trusted neighbors. They're available to answer questions about the community, navigate any challenges that may arise, and even plan resident events for the community. They offer a listening ear, a helping hand, and a friendly face residents can rely on.
To celebrate these amazing team members, all week long, our community managers pulled out all the party tricks! Imagine desks adorned with personalized decorations, fridges stocked with team-favorite snacks, drinks, and ice creams, their favorite coffee drinks in the mornings, and goody baskets with gift cards and other personalized items!
And it wasn't just about treats! Some teams even got creative with fun activities like a DIY candle-making class that The Overlook at Interquest Apartments in Colorado Springs, CO participated in. At Towne Square Apartment Homes in Chandler, AZ, the celebration truly hit all the right notes with personalized playlists curated for each team member, a delectable donut and bagel bar, and heartwarming thank you notes signed by the entire maintenance team.
The week concluded with fun group outings! The New Mexico teams gathered together to channel their inner artist at a "Paint and Sip" event. Some teams enjoyed celebratory lunches at a local restaurant, while others enjoyed getting outside and going on hikes and exploring local attractions. It was a time for relaxation, laughter, and creating lasting memories with co-workers who have become like family.
At NALS, we are incredibly proud of our leasing agents and assistant managers. They are the heart and soul of our communities, delivering exceptional service and care that goes above and beyond expectations. Office Appreciation Week is our way of showing our immense gratitude for everything they do, day in and day out. We can't wait to celebrate these incredible individuals again next year!